Club Club App Privacy Policy

1. Introduction

1.1 At Club Club (ACN 681682324) (“we”, “us” or Club Club) , we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and share your information when you use the Club Club app.

1.2 The Club Club app operates as a directory discount platform for nightclubs and other late-night venues. Through this app, users can access a full list of nightclubs in their area and see late-night events occurring every week. They can also claim discounts to events and venues by clicking on affiliate links, which will send users to the sites of our partnered venues and organizers.

1.3 As a small business, we are subject to the small business exemption and are excluded from the operation of the Australian Privacy Act 1988 (Cth) (Act) and we expressly have not opted in as an ‘organisation’ for the purposes of the Act in accordance with section 6EA. This means that we do not comply with the Australian privacy principles contained in the Act and you do not have any rights available under Australian law concerning the treatment of your personal information by Club Club.

1.4 If you do not want your personal information handled by a business that is exempt from the Act or if you otherwise do not agree with how we propose to collect, use and share your personal information, please cease using the Club Club app or contact us at the details below.

2. Information We Collect

2.1 When you sign up for Club Club, we collect the following personal information:

  • 2.1.1 First Name

  • 2.1.2 Last Name

  • 2.1.3 Email Address

  • 2.1.4 Phone Number

  • 2.1.5 Birthday

  • 2.1.6 Gender

  • 2.1.7 (Optional) GPS tracker

2.2 You must provide at least your first name, last name and phone number to create an account.

3. How We Use Your Information

3.1 We use the information we collect for various purposes, including:

  • 3.1.1 Product and service improvement

  • 3.1.2 Customising user experience

  • 3.1.3 Providing user support

  • 3.1.4 Sending targeted promotions (if opted-in)

  • 3.1.5 Detecting or preventing fraudulent activity

  • 3.1.6 Conducting aggregate data reporting

  • 3.1.7 Providing location-based services and content

  • 3.1.8 Sending push notifications

  • 3.1.9 Communicating changes to policies or app features

  • 3.1.10 Any other related purposes

3.2 We may also share your data for targeted in-app promotions and third-party sharing.

4. Data Sharing

4.1 We share your data with partnered nightclubs and event organisers to provide relevant discounts, event updates, and promotions.

4.2 Most shared data will not be anonymised or aggregated for sharing.

5. Security

5.1 We take the security of your personal information seriously. Your data is stored and protected using industry standard security measures listed below:

  • 5.1.1 SSL/TLS Encryption: All data transferred between our backend and your devices is encrypted using SSL/TLS protocols, ensuring secure communication over the internet.

  • 5.1.2 We operate using a serverless infrastructure, reducing the surface area for potential attacks, as servers are ephemeral and run only when needed. This minimises the risk of long-term vulnerabilities being exploited.

  • 5.1.3 Our infrastructure includes Distributed Denial of Service (DDoS) protection to prevent disruption of services by malicious traffic.

  • 5.1.4 Data Encryption: Our database provider(s) encrypt your data both in transit and at rest. This ensures that even if data is intercepted or accessed without authorisation, it remains unreadable without the proper encryption keys.

  • 5.1.5 Access Control: Only authorised personnel and services have access to the database, ensuring that data is accessed only by trusted parties. This access is controlled using secure authentication mechanisms and role-based permissions.

6. User Rights

6.1 You can request to have your personal data deleted by deleting your account.

6.2 You may also opt in to receive marketing promotions from us.

7. Cookies and Tracking

7.1 Club Club uses cookies and similar tracking technologies to enhance your experience within the app. These technologies help us track your interactions, remember your preferences, and provide relevant content and promotions.

7.2 We use the following types of cookies:

  • 7.2.1 Essential Cookies: These cookies are necessary for the app to function, such as enabling secure login and accessing certain features.

  • 7.2.2 Performance and Analytics: We use these to monitor how users interact with the app, helping us improve its functionality and performance.

7.3 When you click on external nightclub or event organizer links, third-party websites may use their own cookies and tracking technologies. These third parties have their own privacy policies, and Club Club is not responsible for their practices.

7.4 You can manage cookies through your device. Blocking cookies may impact the functionality of the app, but you can still use some of its core features.

8. Data Retention

8.1 We will retain your data until your account is deleted.

8.2 Data from inactive users will still be stored until account is deleted.

8.3 Data will be stored securely according to 5.1

9. Age Restrictions

9.1 Only users over the age of 18 may sign up for this app and provide their data

10. Third-Party Links

10.1 Our app includes links to external nightclub websites and event organiser ticket links.

  • 10.1.1 When you click on these links, you will be leaving the Club Club app, and we are not responsible for the privacy practices of those third-party websites.

  • 10.1.2 Your data may be collected and used by these third parties according to their own privacy policies.

  • 10.1.3 We may track user interaction with external links using anonymised data to maintain privacy.

11. Third-Party Services

11.1 We use Versel to store and protect your data.

  • 11.1.1 See 5.1 to see the security measures in place to store and protect your data.

11.2 We use Firebase for authentication purposes. Firebase collects personal information like email addresses, passwords, and phone numbers to verify your identity. All sensitive data is encrypted and stored safely, with strict security measures in place to protect your information. Firebase follows industry-standard security practices, and you can learn more about how they handle data in their privacy policy.

12. Policy Updates

12.1 Users will be notified in-app if there are any changes made to the privacy policy.

13. Contact Us

13.1 For any questions, concerns, feedback, or complaints regarding this privacy policy, please contact us at:

Email: brandon@clubclub.au